Monthly Archives: September, 2016

Hold the Phone! Don’t Let New Hires Answer

We’ve talked about first impressions and your practice. A website that pops, welcoming waiting area, and the importance of avoiding certain pitfalls during that first phone call. Given the importance of these first impressions, should you put a brand new employee at the helm? The answer ought to be a resounding no. However, it seems…

Infection Control and Your Practice

Compliance with OSHA, CDC, and other regulatory bodies is a primary concern for all dental practices. Even with an in-depth training program upon hire, changes in staff may mean everyone is not all on the same page. This is why industry safety organizations recommend having a designated infection control/prevention coordinator. This person should be someone…

Give Patients More Options at Checkout

What forms of payment does your practice currently accept? Most likely, you have expanded beyond checks and occasional cash payments to a credit card terminal. No doubt, your patients love the convenience that gives them. However, the liability and security issues have been a burden to some practices. One way to minimize that is to…

New Codes Coming in 2017

Are you ready for the new CDT codes coming in January? As you may be aware, the ADA made some changes to procedural codes, which will be effective January 1, 2017. There are five revised codes, 11 new codes, and a deleted code. This is designed to simplify coding processes and maximize reimbursement from third party…

Writing Your Letter of Intent

Are you thinking about buying a practice? Writing a letter of intent (LOI) is the first legal step you’ll take. Read more about how to get your LOI right. Your letter of intent (LOI) declares your intention to acquire the assets or equity of a business. When you’ve made the decision to buy a dental…

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